Refund policy

We hope you love your purchases, but if for any reason you do need to return something due to damage or defective in anyway. Please send your item back within 5 days of receiving the product to the address below.* NO REFUNDS* only exchanges at this time! Include your order number on the outside of the package and your packing slip. **PLEASE** remember to email us with the reason for returning the item with a picture @ www.shantareneeservice@gmail.com

** WE ARE NOT RESPONSIBLE FOR PACKAGES ONCE THEY LEAVE OUR FACILITY** If you have not received your order, please dispute with shipping carrier.

** ORDERS SUSPECTED OR DETECTED AS FRAUD WILL BE CANCELED**

**PLEASE MAKE SURE YOUR ADDRESS IS CORRECT, ORDER MAY BE CANCELED IF NOT**

Shanta Renee Beauty

ATTN: Returns

1515 N. Town East Blvd
Suite 138- 521
Mesquite TX, 75150

Please allow 5-10 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed.